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FAQ’s

Q: Why the animation doesn’t start loading, the counter stops at 0%?

A: Make sure you have JavaScript enabled in your browser. No JavaScript errors on your webpage. No duplicate jQuery scripts loaded on your webpage.

 

Q: Why the view is playing too fast when I try drag or play the view.

A: It may seem too fast if you add only few pictures. We recommend at least 36 images (one image per 10 degrees) for smooth animation. See Images & Speed example page. Since v1.3 you can control spin speed by changing “interval” parameter.

 

Q: Can I have multiple 360° views on one page?

You can put as many views as you want using shortcodes.

 

Q: Why it does not work when I use it as product image on WooCommerce?

Your WooCommerce theme may override default image hook. Please contact us via this page for further support.

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